BSNL’s Himachal Network: A Failing Grade?
BSNL’s mobile services in Mandi and Kullu districts of Himachal Pradesh are facing severe criticism following recent Telecom Regulatory Authority of India (TRAI) tests. The tests revealed alarmingly high call drop rates, significantly slow data speeds, and sub-par voice quality.
This poor performance stands in stark contrast to competing networks in the region. Customer complaints are mounting, fuelled by the unreliable service impacting both personal communication and essential services.
The findings raise serious concerns about BSNL’s infrastructure and network maintenance in these crucial districts. The impact extends beyond individual inconvenience, potentially affecting emergency services and economic activity reliant on reliable communication.
Experts suggest a comprehensive network upgrade is urgently needed to address the shortcomings and restore consumer confidence. The situation highlights the need for greater accountability from telecom providers to ensure quality service, especially in remote areas. The government’s role in ensuring robust telecom infrastructure across the country also comes under scrutiny.
