LIT Ordered to Refund Rs 1.76 Lakh for Failing to Provide Basic Amenities
The Punjab State Consumer Disputes Redressal Commission delivered a significant verdict on July 31, 2025, against the Ludhiana Improvement Trust (LIT). The Commission directed LIT to refund Rs 1.76 lakh to Baljinder Singh.
This substantial refund is in compensation for the LIT’s failure to provide essential water and sewerage connections to Singh’s property. The lack of these services rendered the property unusable.
The Commission’s decision also includes an 8% interest on the principal amount. Further, additional costs were awarded to Singh.
The LIT’s argument that sewerage connections are not a basic amenity was rejected outright by the Commission. This ruling sets a crucial precedent for consumer rights in the state.
This landmark judgment highlights the crucial role of consumer forums in holding public bodies accountable for delivering basic amenities. It underscores the importance of access to essential services for property owners and serves as a warning to authorities neglecting their responsibilities. The case will likely influence future disputes concerning infrastructure provision and consumer rights in Punjab.
